Warranty Policy
FUNHORUN stands behind the quality of its hunting products. This One-Year Limited Warranty explains what is covered, what is not covered, and how to request warranty service.
Who Provides This Warranty
This limited warranty is provided by FUNHORUN (“FUNHORUN,” “we,” “us,” or “our”).
Warranty support: info@funhorunlife.com
Products and Purchases Covered
This limited warranty applies to new FUNHORUN-branded products purchased for personal use from:
- funhorunlife.com; or
- an official FUNHORUN storefront on Amazon.
Proof of purchase is required.
Products purchased from an unauthorized seller or acquired for resale are not covered by this limited warranty. If a product was purchased through Amazon or another authorized retailer, that retailer’s return policy is separate from this warranty.
Warranty Period
The warranty lasts for one year from the original date of purchase shown on the receipt or order record.
This limited warranty applies to the original retail purchaser and is not transferable, except where applicable law requires otherwise.
What This Warranty Covers
During the warranty period, FUNHORUN warrants that the covered product will be free from defects in materials and workmanship under normal use and when used, assembled, maintained, stored, and secured according to the product instructions.
Examples of potentially covered defects include manufacturing defects in the frame, fabric, stitching, zipper, hub, or another original component.
Coverage depends on our inspection of the specific product and the circumstances of the claim.
What This Warranty Does Not Cover
This limited warranty does not cover:
- normal wear and tear, fading, discoloration, minor cosmetic damage, or gradual material deterioration from ordinary use;
- damage caused by misuse, abuse, neglect, an accident, improper assembly, improper installation, improper maintenance, or failure to follow product instructions;
- damage caused by leaving the product outdoors for extended periods when it is not designed for permanent installation;
- damage caused by severe wind, storms, flooding, fire, falling objects, animals, heavy snow, extreme weather, or another event outside normal intended use;
- damage caused by failing to use the supplied stakes, tie-downs, support rods, or other securing components as instructed;
- mold, mildew, corrosion, or odor caused by storing the product while wet, dirty, or in an inadequately ventilated location;
- cuts, punctures, burns, tears, or zipper damage caused by external objects, improper handling, forced operation, or user modification;
- loss or theft of the product or individual components;
- damage caused by unauthorized alteration, repair, replacement parts, or accessories that cause or contribute to the reported problem; or
- incidental or consequential loss, except where such an exclusion is not permitted by applicable law.
This warranty does not promise that see-through mesh, fabric panels, seams, or openings are completely waterproof or windproof.
Always follow the weather, setup, anchoring, care, and storage instructions supplied with the product.
How to Request Warranty Service
Email info@funhorunlife.com during the warranty period and include:
- your order number or the email address used to place the order;
- dated proof of purchase if the order cannot be located;
- the product name, model, size, and variant, when available;
- a brief description of the issue and when it began;
- clear photographs or video showing the product and reported issue; and
- your current shipping address if replacement parts or a replacement product may be required.
Amazon customers should provide their Amazon order number.
Customers who purchased from another authorized retailer should provide a copy of the receipt showing the seller, product, and purchase date.
No product registration is required to obtain warranty service.
Claim Review
We may ask reasonable follow-up questions or request additional:
- photographs or video;
- serial or batch information;
- troubleshooting steps; or
- inspection of the product or affected component.
These requests help us determine whether the issue is covered and identify the appropriate remedy.
Do not mail a product or component to a warehouse unless FUNHORUN first provides written return authorization and routing instructions. Unauthorized shipments may be delayed or refused because the warehouse may be unable to identify them.
The publicly listed U.S. and Canadian return facilities can be found in our Refund Policy. Warranty claims must still be approved before shipment.
Warranty Remedies
If FUNHORUN confirms a covered defect during the warranty period, we will, at our option and without charge:
- provide a replacement part;
- repair the product; or
- replace the product with the same model or a functionally comparable product.
A replacement product or part may be new or professionally refurbished and will provide substantially equivalent functionality.
If the original model is unavailable, we may provide a comparable model with similar features and value.
If a covered product cannot be repaired or replaced within a reasonable time, FUNHORUN may refund the original product purchase price to the original payment method or provide another remedy required by applicable law.
Replacement Products, Parts, and Shipping
Replacement products, replacement parts, and warranty-related return shipping are available only for approved claims involving defects in materials or workmanship under normal use.
Damage caused by misuse, abuse, accidental or intentional damage, improper assembly or installation, forced operation, cutting, puncturing, unauthorized modification or repair, failure to follow product instructions, or other customer-caused damage is not eligible for these remedies.
A replacement product or part provided under an approved claim is warranted for:
- the remainder of the original one-year warranty period; or
- 90 days from the date the replacement is delivered,
whichever period is longer.
Providing a replacement does not otherwise restart the original one-year warranty period.
FUNHORUN may require the defective product or component to be returned for review. When a return is required for an approved claim, we will provide return instructions and a prepaid standard return label.
FUNHORUN will cover reasonable standard shipping costs required to complete an approved warranty remedy. Expedited shipping, unauthorized shipping, premium packaging services, and costs incurred without prior written approval are not covered.
Products sent without prior written authorization may be delayed or refused.
Limits on Warranty Remedies
FUNHORUN will determine the appropriate remedy based on the nature of the defect, product availability, and the circumstances of the claim.
Shipping charges, services, accessories, and third-party costs are not refundable unless this warranty or applicable law expressly requires otherwise.
To the fullest extent permitted by applicable law, the remedies stated in this limited warranty are the customer’s remedies for a covered warranty claim.
No employee, warehouse, reseller, or other person may modify this warranty or promise a different warranty remedy unless FUNHORUN confirms the modification in writing.
Limitation of Liability
To the fullest extent permitted by applicable law, FUNHORUN will not be liable under this limited warranty for incidental, indirect, special, exemplary, or consequential damages.
This includes, without limitation:
- loss of use;
- loss of time or inconvenience;
- lost hunting opportunities;
- travel or lodging expenses;
- equipment rental;
- third-party labor; or
- damage to other property,
except where responsibility for such loss cannot legally be excluded or limited.
FUNHORUN’s liability under this limited warranty will not exceed the original purchase price paid for the covered product, except where applicable law requires otherwise.
These limitations apply only to the extent permitted by law. Some U.S. states and Canadian provinces do not allow certain exclusions or limitations of incidental or consequential damages, or limitations on available remedies, so some or all of the limitations above may not apply to you.
Nothing in this section excludes or limits liability for fraud, willful misconduct, personal injury, or any other liability that cannot legally be excluded or limited.
Your Legal Rights
This limited warranty gives you specific legal rights. You may also have additional rights that vary by U.S. state or Canadian province.
Nothing in this warranty excludes, restricts, or modifies any consumer right, implied warranty, or remedy that cannot legally be excluded, restricted, or modified.
Where a term of this warranty conflicts with a mandatory provision of applicable law, the mandatory provision will apply and the remaining terms will remain in effect.
Policy Updates
FUNHORUN may update this policy for products purchased in the future.
The warranty terms in effect on the original purchase date will continue to apply to that purchase. A later policy update will not reduce the warranty coverage already provided for a previously purchased product.
Warranty Support
To request warranty service or ask a warranty question, email info@funhorunlife.com.
Please do not ship a product or component until FUNHORUN provides written authorization and routing instructions.
