Shipping policy

Last updated: September 17, 2026

Thank you for shopping with FUNHORUN. This policy explains where we ship, how long order processing and delivery may take, and what to do if a shipment is delayed, damaged, or missing.

Where We Ship

FUNHORUN currently ships to valid residential and commercial street addresses in:

  • the 48 contiguous United States;
  • the 10 Canadian provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan.

We do not ship to:

  • Alaska or Hawaii;
  • Puerto Rico or other U.S. territories;
  • Yukon, the Northwest Territories, or Nunavut;
  • PO boxes;
  • APO, FPO, or DPO military addresses;
  • remote island or offshore locations that are not served by our carriers; or
  • countries other than the United States and Canada.

A valid street address within an eligible service area is required. If we cannot deliver to the address provided, we will contact you before shipment. You may provide another eligible address or cancel the affected item for a full refund to the original payment method.

Shipping Charges

Free standard shipping is available for eligible orders delivered within the 48 contiguous United States.

Canadian shipping charges, if any, are displayed at checkout before payment. Canadian orders are fulfilled from our warehouse in Canada. Applicable Canadian sales taxes are calculated at checkout. Customers should not be charged import duties or customs brokerage fees at delivery for orders shipped from our Canadian warehouse.

Order Processing

Most in-stock orders are processed within 1–2 business days. Business days are Monday through Friday, excluding applicable public holidays.

Orders placed on weekends or holidays begin processing on the next business day. Processing time is separate from carrier transit time.

During peak hunting seasons, major promotions, severe weather, or unusually high order volume, processing may take longer. Any different processing or preorder estimate will be shown on the applicable product page or communicated before shipment.

Estimated Delivery

Delivery estimates begin when an order is handed to the carrier.

Destination Estimated transit time
48 contiguous United States 2–7 business days
Eligible Canadian provinces 2–10 business days, depending on province and postal code

Delivery times are estimates and are not guaranteed. Rural destinations may require additional time. Severe weather, carrier disruptions, address issues, seasonal volume, and other circumstances outside our reasonable control may delay delivery.

Order Confirmation and Tracking

You will receive an order-confirmation email after placing an order. When the order ships, we will send a shipping-confirmation email with tracking information when available.

Tracking may take 24–48 hours to display the first carrier scan. If tracking has not updated after that period, contact info@funhorunlife.com with your order number.

Split Shipments

Items may ship separately because of product size, inventory location, or carrier requirements. If an order is split, you may receive more than one tracking number. You will not be charged additional standard shipping solely because we split your order.

Address Changes and Cancellations

Please review the shipping address before placing your order. To request a change or cancellation, contact us as soon as possible at info@funhorunlife.com.

We will make reasonable efforts to help, but we cannot guarantee a change or cancellation after an order has entered processing or shipped. A carrier may not allow an address change after shipment.

Shipping Delays and Backorders

If we cannot ship an order within the timeframe stated when it was placed, we will notify you and provide a revised estimate. You may accept the delay or cancel the affected unshipped item for a full refund to the original payment method.

We will not substitute a materially different product without your consent.

Damaged, Defective, Incomplete, or Incorrect Shipments

Please inspect your order promptly after delivery. If an item arrives damaged, defective, incomplete, or different from what you ordered, contact info@funhorunlife.com as soon as possible, preferably within 7 days after delivery.

Please provide your order number, a description of the issue, and photographs of the product, shipping box, shipping label, packaging damage, and all items received when relevant. Keep the product and packaging until our review is complete.

If we confirm a FUNHORUN fulfillment error, covered defect, or shipping damage, we will provide an appropriate remedy, such as replacement parts, a replacement product, or a refund. FUNHORUN will cover required return shipping in these cases.

Packages Marked Delivered but Not Received

If tracking shows “delivered” but you cannot locate the package:

  1. Check the delivery area, mailbox, porch, side entrance, garage, mailroom, and other safe locations.
  2. Ask household members, neighbors, building staff, or your mailroom whether they accepted it.
  3. Allow one additional business day because some carriers scan packages shortly before final delivery.
  4. Contact the carrier using the tracking number.
  5. If the package is still missing, contact info@funhorunlife.com with your order number and tracking number so we can review the shipment and assist with a carrier claim.

Undeliverable or Refused Packages

If a package is returned because the customer-provided address was incomplete, incorrect, unsupported, or the delivery was refused, we will contact you after the package is received. Any reshipment charge or refund adjustment will be disclosed and agreed upon before we process the request. No deduction will be made where prohibited by applicable law.

Shipping Support

Email: info@funhorunlife.com